About Us

Welcome to Instrace

At Instrace, we believe everyday style should be comfortable, versatile, and designed to fit seamlessly into modern life.

Instrace is an independently operated women‑focused fashion brand. Our passion for delivering on‑trend styles to everyday trendsetters stretches back to 2010. Built for modern women who dress with confidence, our brand speaks to style lovers seeking wearable, up‑to‑date outfits for daily life, casual outings and special occasions.

Our Brand Story

Instrace was created for customers who value effortless fashion and reliable everyday essentials.

Our curated women’s collection ranges from versatile everyday essentials to eye‑catching standout pieces. Every garment balances contemporary trends with comfortable, practical cuts. — whether you are heading to work, traveling, enjoying a casual day out, or completing your everyday look.

We focus on offering products that are easy to wear, easy to match, and suitable for modern lifestyles.

Who We Are

Instrace is operated as an independent online retail business.

We are not a marketplace and we do not represent ourselves as a third-party designer, manufacturer, or brand unless clearly stated on a product page.

Our focus is simple: to create a clear, reliable, and transparent shopping experience for our customers.

What We Offer

Our collections include:

Dresses
Feminine and versatile dresses spanning casual, elegant and statement silhouettes, made for daily outings, dates and special moments.

Accessories
Trendy and polished fashion accessories crafted to elevate daily outfits, including hats, scarves, jewelry and versatile finishing touches for every occasion.

Clothing
Curated everyday women’s clothing blending current trends and wearable comfort, featuring tops, bottoms, outerwear and multi‑purpose wardrobe staples.

Fall
Season‑ready fall pieces with warm textures and autumn‑inspired hues, including cozy knits, lightweight outerwear and layered styles for cooler days.

Our Commitment

At Instrace, we value honest product presentation, clear communication, and dependable customer support.

We are committed to:

Providing Accurate Product Information

We work to keep product descriptions, images, pricing, availability, and product details as accurate as possible so customers can make informed purchasing decisions.

Offering Clear Shopping Policies

Customers can review our shipping, return, refund, privacy, and terms policies before placing an order.

Supporting Our Customers

Our customer support team is available to assist with questions about products, orders, shipping, returns, and other store-related matters.

Protecting Customer Information

Our checkout process is powered by Shopify and supported payment providers. We do not store complete payment card details on our website.

How We Process Orders

Orders placed through our website are reviewed, processed, and fulfilled according to our published Shipping Policy and Return & Refund Policy.

Depending on product availability and logistics requirements, orders may be handled through trusted suppliers, fulfillment partners, or shipping providers to help ensure efficient processing and delivery.

Once an order is shipped, customers will receive a shipping confirmation email with tracking information when available.

Business Information

Store Name: Instrace
Website: www.instrace.com
Business Type: Independently operated online retail store
Primary Category: Women's Fashion Apparel

Business Address:
Instrace
Hallestraße 55
Braunschweig, 38124
Germany

Customer Support Email:
hello@instrace.com

Customer Support Phone:
+49 531 264050

Customer Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM CEST
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.

Contact Us

For questions about products, orders, shipping, returns, or general support, please contact us:

Email: hello@instrace.com
Phone: +49 531 264050
Website: www.instrace.com

Thank you for visiting Instrace. We appreciate the opportunity to provide comfortable, stylish, and everyday fashion essentials for our customers.